Customizing SAP S4hana & SAP C4Hana
Contextualization
During Customer Service using WhatsApp as a platform, the customer must execute many activities. Some of them require a user´s authentication.
That´s why SAP CDC-Gigya provides secure user authentication using OTP Code sending email or SMS to the customers.
In this video, I will provide the REST-API existents on SAP CIAM-Gigya to authenticate the users securely.
I hope you enjoy it!!
Article: Click here to watch the video
Description
Today more and more Biometric Authentication is used to prevent unauthorized users access a website, e-commerce, Online Banking, etc.
SAP CIAM integrated with Fido Alliance is the response to give high security to your Platform.
In this article, I will demonstrate how CIAM and Biometric Recognition work together to enrich security.
I hope you enjoy it!!
Brief Description
This article talks about the integration of External B2B Processes with SAP Customer Data Cloud using standard REST-API
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Article: Click here to watch the article
Brief Description
This article talks about the standard B2B process, since the Company registration by the employee who is responsible until the approval and first login of the members.
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Article: Click here to watch the article
Brief Description
During the customer registration, it´s required to fill in data to complete the customer profile. However, to request 30 fields just once it´s asking too much from the new users. Then, that´s because the functionality Progressive Data was created in SAP CDC.
The progressive data will ask for a group of data at the moment of registration, after the first login the system will ask for another group of data, and the second login the system will ask for another group. That process will continue until we have the user profile completed.
This document handles exactly how to configure that scenario under SAP Customer Data Cloud (CDC)
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Content
Article: Click here to view the article
The objective of this document is to provide knowledge enough to integrate the
SAP CDC (Customer Data Cloud) and SAP Emarsys. That integration of the SAP CIAM platform
and the Marketing solution allows the synchronization of data structure and data record as well.
I hope you enjoy it!!
Content
Article: SAP CDC (Customer Data Cloud) integrated with SAP Emarsys
Brief Description
Imagine that your company has different Web Sites, to sell different kinds of products. BUT the company wants to share the Customer Identification among those sites.
Would be nice, the customer to log into Web Site 1, and if he or she navigates to Web Site 2,3,4,5, the customer doesn’t need to be logging in again and again. Sounds good, isn’t it?
That´s What I will talk about in this document, how to share the same Customer Identification into different Web Sites.
I hope you enjoy it!!
Content
Article: SAP CDC – Gigya – Using Single-Sign-On in multiples Sites
Brief Description
As you probably know, SAP CDC – Gigya is SAP´s Customer Identification Solution.
Inside of this solution, there are many functionalities to reinforce the security of your system
and establish a security platform for your Employees and Customers.
In this document, I will talk about what reCAPTCHA is and how to implement it on SAP CDC – Gigya.
I hope you enjoy it!!
Content
Article: SAP CDC – Gigya – Reinforcing your security using reCAPTCHA
Brief Description
This document has the objective to exemplify how SAP CDC/Gigya improve Customer Identity Security using RBA (Risk-Based Authentication).
The RBA is a layer of account security that can prevent malicious attacks and hacking attempts on your site.
I hope you enjoy it!!
Content
Article: SAP CDC Gigya – Improving Customer Identity Security using RBA (Risk-Based Authentication)
Brief Description
IdentitySync is the functionality from SAP CDC/Gigya responsible for import or export user data from different sources. A common use of this tool is during the implementation phase when it is necessary to import the user data from another customer identity solution.
The objective of this document is to give an overview of this powerful ETL Solution.
Content
Article: SAP CDC/Gigya – Exporting and Importing User Data using IdentitySync (ETL)