Tag: CDC

Integrating SAP CDC-Gigya (Customer Data Cloud) with WhatsApp using REST-APIs

. SAP CDC by Claudio Goulart . Leave a comment

Contextualization
During Customer Service using WhatsApp as a platform, the customer must execute many activities. Some of them require a user´s authentication.
That´s why SAP CDC-Gigya provides secure user authentication using OTP Code sending email or SMS to the customers.

In this video, I will provide the REST-API existents on SAP CIAM-Gigya to authenticate the users securely.

I hope you enjoy it!!

Article: Click here to watch the video

SAP Customer Data Cloud – Using Biometric Authentication to enrich the user’s security

. SAP CDC by Claudio Goulart . Leave a comment

Description
Today more and more Biometric Authentication is used to prevent unauthorized users access a website, e-commerce, Online Banking, etc.
SAP CIAM integrated with Fido Alliance is the response to give high security to your Platform.
In this article, I will demonstrate how CIAM and Biometric Recognition work together to enrich security.

I hope you enjoy it!!

Article: What the video Biometric Authentication

Integrating SAP CDC-Gigya (Customer Data Cloud) with SAP Emarsys using the new SAP´s connector

. SAP CDC by Claudio Goulart . Leave a comment

The objective of this document is to provide knowledge enough to integrate the
SAP CDC (Customer Data Cloud) and SAP Emarsys. That integration of the SAP CIAM platform
and the Marketing solution allows the synchronization of data structure and data record as well.

I hope you enjoy it!!

Content

  1. Customization
    1.1. Definition
    1.2. Overview
    1.3. Creating the connection between SAP CDC and Emarsys
    1.4. Creating a field in SAP CDC
    1.5. Accessing SAP Emarsys
    1.6. Evaluating the Configuration

Article: SAP CDC (Customer Data Cloud) integrated with SAP Emarsys

SAP CDC – Gigya – Using Single-Sign-On in multiples Sites

. SAP CDC by Claudio Goulart . Leave a comment

Brief Description
Imagine that your company has different Web Sites, to sell different kinds of products. BUT the company wants to share the Customer Identification among those sites.
Would be nice, the customer to log into Web Site 1, and if he or she navigates to Web Site 2,3,4,5, the customer doesn’t need to be logging in again and again. Sounds good, isn’t it?
That´s What I will talk about in this document, how to share the same Customer Identification into different Web Sites.


I hope you enjoy it!!

Content

  1. Article
    1.1. Description
    1.2. Configuring the CDC Sites
    1.3. Checking SAP CDC´s Database
    1.4. Testing the SSO among the Company Sites
    1.5. Navigating through Sites
    1.6. Checking the Sites Configuration and Identity Access
    1.7. Using JavaScript to check the User Connection

Article: SAP CDC – Gigya – Using Single-Sign-On in multiples Sites