Integrating SAP CDC-Gigya (Customer Data Cloud) with WhatsApp using REST-APIs

Contextualization
During Customer Service using WhatsApp as a platform, the customer must execute many activities. Some of them require a user´s authentication.
That´s why SAP CDC-Gigya provides secure user authentication using OTP Code sending email or SMS to the customers.

In this video, I will provide the REST-API existents on SAP CIAM-Gigya to authenticate the users securely.

I hope you enjoy it!!

Article: Click here to watch the video

SAP CDC – Gigya – Using Single-Sign-On in multiples Sites

Brief Description
Imagine that your company has different Web Sites, to sell different kinds of products. BUT the company wants to share the Customer Identification among those sites.
Would be nice, the customer to log into Web Site 1, and if he or she navigates to Web Site 2,3,4,5, the customer doesn’t need to be logging in again and again. Sounds good, isn’t it?
That´s What I will talk about in this document, how to share the same Customer Identification into different Web Sites.


I hope you enjoy it!!

Content

  1. Article
    1.1. Description
    1.2. Configuring the CDC Sites
    1.3. Checking SAP CDC´s Database
    1.4. Testing the SSO among the Company Sites
    1.5. Navigating through Sites
    1.6. Checking the Sites Configuration and Identity Access
    1.7. Using JavaScript to check the User Connection

Article: SAP CDC – Gigya – Using Single-Sign-On in multiples Sites